Guidance for Leaders about How to Talk To Young People Following the Attack in Manchester

Events like the attack in Manchester can be very difficult for young people to understand and they may feel anxious and scared about what has happened. It is important children have trusted adults to talk to and share their feelings with.

As a Girlguiding volunteer it may be that the young people in your unit want to talk to you about what has happened and use our safe space to express their thoughts or concerns. Girlguiding HQ has put together some guidance on how to talk to young people to help them understand and come to terms with events of this kind.

  1. 1. Help young people to understand that it is a good thing to share their thoughts and feelings. It is ok to feel anxious, upset and scared. They don’t need to put on a brave face or bottle up what they are feeling. Explain that talking to trusted adults – like their Guide Leader, parents, or teachers – will help them understand how they are feeling and that they are not alone.
  2. 2. Remind young people that guiding is a safe space where they can express what they are feeling without worrying what anyone else will think. Encourage all the young people in your unit to listen to each other and not to judge or comment on how other people are reacting. Everyone experiences fear and sadness in different ways – and that is ok.
  3. 3. Remember to take young people’s feelings and views seriously – so they feel heard and respected.
  4. 4. Be careful not to stereotype people or blame or condemn people of particular races, cultures or religions. Stop any conversations of this kind immediately.
  5. 5. It is important that young people are offered reassurance and support so they don’t become overwhelmed by their feelings. Remind young people that events like this are very rare – and that trustworthy people like the police, emergency workers and firefighters are in charge and are doing everything they can to keep people safe. It can be helpful to talk together about the different kinds of people who help and show kindness after tragic events.
  6. 6. Stay calm and in control yourself. Children and young people will look to you for cues about how to respond.
  7. 7. Incidents like this can make people feel helpless and out of control. Doing something practical to help the people affected can help to reduce these feelings and provide a focus for an individual young person or the unit. If young people feel
    that they want to do something to help those affected you could consider sending condolence messages, laying flowers or raising money.
  8. 8. Keep a sense of normality. After you have created space for your young people to talk and share their feelings – encourage them to engage in some more typical guiding activities. A sense of normality and familiarity can be very helpful in helping them deal with anxiety and stress.
  9. 9. If the event you discuss has had a direct impact on one or more of the girls in your unit, you should signpost them to counselling or other professional services. As well as local organisations you are aware of, a list of potential organisations can be found on the Girlguiding website at
  10. 10. Talk to others. Let parents know at the end of the meeting that the topic has been discussed so that they can continue it with their girls, if appropriate. And if you want to, please do discuss the issue with your Commissioner, Leadership Team or other leaders in the area; it is important that you feel supported too, whether that is before or after the meeting.
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